Kraken is investigating a payment issue affecting users attempting to complete transactions with card payments or Apple Pay on its mobile and web platforms. The company has not disclosed a cause, scope, or timeline for resolution. No details on impacted regions or user counts have been provided.
As of February 18, 2026, Kraken is investigating a payment issue affecting users attempting to complete transactions with card payments or Apple Pay on its mobile and web platforms. The company has not disclosed a cause, scope, or timeline for resolution. No details on impacted regions or user counts have been provided.
Kraken has not offered additional information about the incident or its potential impact on service availability. The firm’s statement indicates investigations are ongoing and updates will be shared when available. Customers are advised to monitor Kraken’s official channels for updates. There is no estimated resolution timeline at this time.
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